Comparisons
Lyne vs Filazero: an objective comparison of Brazilian queue management systems
Side-by-side comparison between two Brazilian queue management systems: Lyne and Filazero. Covers price, billing model, vertical coverage, integrations, and when each one fits better. Authored by the Lyne team based on publicly available information from filazero.net as of May 2026.
Disclosure
This page is maintained by the Lyne team. Comparisons against Filazero are based on publicly available information at filazero.net and land.filazero.net as of May 2026. Filazero features may have changed since — please validate with their team before deciding. Where we cannot be objectively certain, we mark the cell as "Partial" with a caveat. Bias is from this company; the goal is an honest comparison that helps the reader pick the right tool, even if that's not Lyne.
Bottom line
Both platforms organize first-come-first-served queues. The difference is how you get in. Lyne has a free plan forever: 100 visits per month, no credit card. You sign up, create the queue, serve the first customer in 2 minutes. Paid starts at R$97/mo. Filazero runs the traditional enterprise model: sales contact, custom quote, contract. It's a longer path until the first customer joins the queue.
Point-by-point comparison
Each row scores a concrete attribute. Green = fully meets it. Red = doesn't meet. Yellow = partial or with caveats.
| Attribute | Lyne | Filazero |
|---|---|---|
| Free plan to start | Yes100 visits per month. No credit card. No expiry. Resets on day 1. | PartialNo public free plan. Site mentions "flexible plans" via custom quote. |
| Public pricing | YesR$0 (Free), R$97/mo (Solo), R$197/mo (Multi). Listed on /precos. | NoPrice not published. Custom quote via sales contact. |
| Time to first customer served | Yes~2 minutes. Sign up, create the queue, generate the QR, go. | PartialDepends on the commercial onboarding. Typically involves a kickoff call. |
| Self-service setup | YesOnline sign-up with no mandatory onboarding. No sales call. | PartialEnterprise model with sales contact. |
| WhatsApp from your own number | YesYou connect the business WhatsApp (WhatsApp Web model). Customer hears from your number. | PartialSupports WhatsApp; connection method varies by integration. |
When Lyne is the right call
- Wants to be serving real customers in 2 minutes. Sign up, create the queue, generate the QR, go.
- Wants to start free. The Free plan gives 100 visits per month, no credit card, no expiry.
- Prefers fixed public pricing (R$97 or R$197/mo) over custom quotes and annual contracts.
- Serves customers by arrival order. Doesn't depend on time-slot scheduling.
- Single business or small chain: clinic, barbershop, nail atelier, lab, mechanic shop, notary.
- Lean team without dedicated IT, prefers solving things in the browser.
When Filazero makes more sense
- Large network of clinics, hospital, retail, or public agency with more than 10 units.
- Need for deep integration with CRM, ERP, or EHR already in production.
- Operation that mixes time-slot scheduling and arrival-order service in a single system.
- Dedicated IT team to drive an enterprise implementation with quote and contract.
Pricing model
Lyne uses fixed public pricing. Free plan with 100 visits per month, no credit card. Solo at R$97/mo for 1 unit and unlimited visits. Multi at R$197/mo for 3 units, API and white-label. Each extra unit above 3 costs R$49/mo. No mandatory annual contract, plans are monthly, cancel anytime. Filazero does not publish prices. The model is custom quote by volume, units and integrations. Standard in enterprise B2B SaaS.
Conclusion
The choice isn't between a good platform and a bad one. Both are Brazilian queue management platforms. The difference is positioning. If your operation has 20+ units, an IT team and a critical EHR or ERP integration, Filazero's enterprise route makes sense. If you serve customers by arrival order and want to be operating today, Lyne was built for that. Free plan to start, Solo at R$97 when you want unlimited, Multi at R$197 for a small chain. The fastest way to know if it fits is to sign in and use it.
Want to try Lyne with no commitment?
100 visits per month, free. No credit card. Setup in under 2 minutes.