LyneDigital queue for pharmacies
No more crowded counter. The customer takes a ticket by QR code, gets a WhatsApp alert, and comes back only when it's their turn.
Free up to 100 check-ins per month.
For your pharmacy
Set up in minutes
Three simple steps to digitize your waiting line.
Create your queue
Sign up and create a virtual queue in seconds.
Print the QR code
Place the QR code poster at reception for customers to scan.
Manage in real time
See who's waiting, call the next person, and track metrics.
For your customers
No app to download
Customers join the queue in seconds. Straight from their phone camera.
Scan the QR code
Point your camera at the QR code at the entrance.
Join the queue
Enter your name and WhatsApp number. Done.
Get notified on WhatsApp
You'll get a message when it's your turn. Wait wherever you want.
Features
What the pharmacy counter needs
Ticket in seconds
The customer scans the QR code. No app and no account.
WhatsApp alert
They get a WhatsApp message when their turn is coming up.
Separate queues
Counter, compounding, prescription pickup, and injections or vaccines.
Staff panel
A simple panel so staff call the next customer from a phone or computer.
Report by hour
Wait time and traffic by hour, so you can staff the peaks.
Pricing
Three plans. No fine print.
Free forever, with 100 visits per month. Pay when you need more.
Free
100 visits per month. No credit card. No expiry.
- 1 unit
- 100 visits per month
- WhatsApp notifications included
- QR Code + poster
- Real-time queue
- Post-service rating
Solo
One unit, unlimited visits.
- 1 unit
- Unlimited visits
- Unlimited WhatsApp
- Priority queue (Brazilian Law 10.048)
- Reports and metrics
- Custom messages
- Multiple operators
- TV display
Multi
Up to 3 units. Each extra unit costs R$49/month.
- 3 units + R$49/month per extra unit
- Everything in Solo
- Up to 10 operators
- REST API and webhooks
- No Lyne branding (white-label)
- Priority WhatsApp support
- Exportable and consolidated reports
FAQ
Frequently asked questions
Does the customer need to download an app?
No. They scan the QR code with the phone camera and follow the queue in the browser or on WhatsApp.
Can compounding and the counter be separate queues?
Yes. You create as many queues as you need, and each one has its own call order.
How much does it cost?
The Free plan includes 100 visits a month. Solo is R$97/month, with unlimited visits. Chains with up to 3 stores use Multi, at R$197/month.
Works in other businesses
Same product, tuned for your industry.