Walk-in queue software for barbershops and salons
Walk-ins, organized, no appointments needed. The client walks in, scans the QR code, picks a barber or stylist and waits anywhere. Each professional has their own queue. We send a WhatsApp message when it's their turn.
Free up to 100 check-ins per month.
For your barbershop
Set up in minutes
Three simple steps to digitize your waiting line.
Create your queue
Sign up and create a virtual queue in seconds.
Print the QR code
Place the QR code poster at reception for customers to scan.
Manage in real time
See who's waiting, call the next person, and track metrics.
For your clients
No app to download
Customers join the queue in seconds. Straight from their phone camera.
Scan the QR code
Point your camera at the QR code at the entrance.
Join the queue
Enter your name and WhatsApp number. Done.
Get notified on WhatsApp
You'll get a message when it's your turn. Wait wherever you want.
Features
Walk-ins, organized, no front-desk chaos
WhatsApp notifications
Customers receive automatic updates: confirmation, 'almost your turn', and 'it's your turn now'.
Multiple operators
Add receptionists with controlled access. Each one manages their assigned queues.
Customer ratings
Collect feedback after service. Track your customer satisfaction.
Reports and analytics
Average wait time, peak hours, customer ratings, and data export.
QR code check-in
No app to download. The customer scans, enters their name and WhatsApp, and they're in the queue.
Business hours
Set opening and closing hours. The queue resets automatically every day.
Pricing
Three plans. No fine print.
Free forever, with 100 visits per month. Pay when you need more.
Free
100 visits per month. No credit card. No expiry.
- 1 unit
- 100 visits per month
- WhatsApp notifications included
- QR Code + poster
- Real-time queue
- Post-service rating
Solo
One unit, unlimited visits.
- 1 unit
- Unlimited visits
- Unlimited WhatsApp
- Priority queue (Brazilian Law 10.048)
- Reports and metrics
- Custom messages
- Multiple operators
- TV display
Multi
Up to 3 units. Each extra unit costs R$49/month.
- 3 units + R$49/month per extra unit
- Everything in Solo
- Up to 10 operators
- REST API and webhooks
- No Lyne branding (white-label)
- Priority WhatsApp support
- Exportable and consolidated reports
FAQ
Frequently asked questions
Does it work with a separate queue per barber?
Yes. You create one queue per professional. The client picks who they prefer and joins that queue. The TV display shows every queue side by side.
What if I mix appointments with walk-ins?
Lyne handles the walk-ins. Clients with appointments arrive and the front desk checks them in. Walk-ins scan the QR and join the queue for the professional they pick.
Can I track service per barber for commission?
Yes. The report shows services per queue (that is, per professional), average time and ratings. Export to CSV to cross-reference with payroll.
Does it work for shops with several chairs at once?
Yes. You can run multiple queues in parallel. One queue per chair or one per barber, however you prefer to organize it.
Works in other businesses
Same product, tuned for your industry.